Speakers

Natalia Shpak

GoodSales

Owner

Consultant, business coach, founder, and head of consulting projects GoodSalon and GoodSales. These projects cover all aspects of attracting and retaining clients, increasing profitability and crisis management, service, relationship psychology, constructing and developing mechanisms for the sales department, and business automatization.

Many years in international companies, working as a managing director and CEO, gave her practical experience in the development and implementation of various training programs for top managers, administrative and line personnel. The primary clients are company owners, startupers, heads of retail / wholesale and service companies.

She authored the book "Effective Management of Beauty Salons" in 2011 and "Effective Sales Management" in 2014.

Specialization of trainings:

• sales;
• crisis management
• customer-oriented approach
• corporate culture
• personnel selection and evaluation
• management, operational management
• automation of business processes.
  
  All trainings were developed and adjusted to meet the individual needs of each client.
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